Clients, Customers, and The Color of Butter

Essays
Once in a while, I enjoy dipping my toe back in the waters of graphic design.  I usually restrict the activity to personal projects, but sometimes my personal weakness intervenes and I end up doing work for someone else.  It’s always for friends, so it’s not such a hardship, but it does remind me of some other unsavory experiences similar to this. I once had a client go ballistic on me about the color of butter.  No, really.  The web design had a yellow background, or a yellow frame, or something like that.  She wanted it to be the color of butter, and I complied with my best estimation of the color “butter.”  She didn’t like it, and I tried to explain that “butter” wasn’t a very precise color, and…
Read More